Refer this link to know how to use HP support assistant.įor more assistance, please go through this link: User guideĬould you please respond to this post with the details and with the results of the troubleshooting as this will help me in further assisting you. It should automatically download and install the latest updates and drivers for your PC. Next thing, I would suggest here is to update the Bios and Chipset drivers on your PC from our HP support website, using this link.Īlso, download and install HP support assistant on your PC. This the latest version available for your computer. I have the most recent firmware for my xim4, I am using a razor naga mouse, and a black web centaur keyboard. I tried rebinding them, but they don't bind to the key that I click. Let's try uninstalling the HP Omen Command center from Control panel, programs and features.īelow is the direct link to download and install the Omen command center. I just got my xim4, and while setting it up the wasd keys don't work. In the meantime, let's try these steps here: Have you tried to update the drivers using HP Support Assistant? Have you recently made any changes on the PC before the issue started?ĭid you try to uninstall and reinstall HP Omen command center? To provide you with an accurate solution, I'll need a few more details: Don't worry we'll work together to help you find a solution. It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having issues with the Omen reactor mouse not working. You for showing your interest in HP Support Forums.
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